Help & Support
Shipping & Returns
Everything you need to know about delivery, exchanges, and hassle-free returns.
1. Shipping Overview
Dispatch Time
24-48 hours
Delivery Time
3-5 business days in metro cities, 5-7 business days elsewhere
Shipping Fee
Free shipping above ₹999
Standard Shipping
₹79 on orders below ₹999
COD Available
On select pin codes
2. Order Tracking
Order Confirmed
Packed
Shipped
Out for Delivery
Delivered
Tracking details are shared by email and SMS once your order ships.
3. Returns & Exchange
7-day easy returns and exchanges
Items must be unused, unworn, and returned with original tags
Reverse pickup available for eligible locations
Refunds processed within 5-7 working days after quality check
Exchange subject to size and stock availability
4. How It Works
Request a return
Log in to your account and raise a return request.
Pack the item
Pack the item securely with original tags intact.
Pickup is arranged
We arrange pickup from your doorstep where available.
Refund or exchange completed
After quality check, your refund or exchange is processed.
5. FAQ
?How do I track my order?expand_more
You can track orders from your account dashboard. Tracking details are also shared by email or SMS once the order ships.
?Can I return sale items?expand_more
Return eligibility can vary for limited-time sale items. Please check the product page or contact support before raising a request.
?When will I receive my refund?expand_more
Refunds are usually processed within 5-7 working days after the returned item passes quality check.
?Do you offer exchange for size issues?expand_more
Yes, size exchanges are supported when the requested size is available and the item meets return conditions.
Need more help?
Our support team is here for you.